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Companies worldwide look to Lease Harbor LLC to provide strategic software services
to streamline and organize their real estate portfolio. Lease Harbor LLC's growing
client base includes companies such as AboveNet Communications, ACI Worldwide,
Advanced Personnel Management, Cardinal Health,
DLA Piper US, Employbridge, Global Crossing Development Corp,
Golden Living, Indiana University Health, Innovative Mattress Solutions, Kraft Foods, Nash Finch Company,
Pitney Bowes, Resources Global Professionals, Stanley Black & Decker,
Technicolor, U.S. Foodservice, Westcon Group, Whirlpool Corporation, and XM Satellite Radio
as well as real estate service providers such as Avison Young, CASE Commercial, CB Richard Ellis,
Colliers International, eRealty Commercial, The Garibaldi Group, Grubb & Ellis,
Marshall Property Partners, Portfolio Solutions Group, and SRS Real Estate Partners
Lease Harbor LLC is dedicated to developing long-term relationships with our
clients by placing customer support first and foremost. We at Lease
Harbor LLC respect our client input and feedback. As a result, our clients
have significantly impacted the direction of our software to date and will
continue to do so in the future.
Advanced Personnel Management
"APM provides employment and health management services from 450 leased
or shared offices right across Australia. APM has been using Harbor Flex
as its primary Property Management system for 18 months and it is a
considerable improvement on the spreadsheet we once used to track our
addresses and basic property data. In fact, with excellent support from
the Lease Harbor team, we have customized Harbor Flex to become
a major source of additional types of information and data for
our entire company - not just our Property team."
Helen Kerruish
National Property Manager
Avison Young
"Several years ago Avison Young embarked on an exhaustive search for the
"best in class" lease administration software. Harbor Flex earned
the initial assignment and has proven to be a trustworthy and reliable ally
in the enduring years. Our clients have benefitted greatly from the cost-effective
and flexible reporting systems as well as utilizing the myriad standard reports
to plan and execute portfolio strategy across the country. As Avison Young
continues to grow, we know Harbor Flex will be a vital resource in providing
the highest level of service that our customers expect."
Craig Tresham
Senior Vice President
Cardinal Health, Inc.
"Harbor Flex proved to be a great tool for Cardinal Health Corporate Real Estate.
We implemented the database in 2002 when we centralized our real estate management.
Harbor Flex is by far a truly flexible, professional, highly cost effective, user-friendly
web-based system for managing our leased and owned real estate assets and tracking
our construction and transaction projects. It allows us to scan and abstract all of
our real estate documents, report, pay leases and manage subleases, track projects and
coordinate compliance, support facilities call center monitoring, as well as our overall
site-based strategy management. Training of new users is easy, and security/administration
of users is simple yet very robust. Due to its flexible structure, powerful reporting
and solid security, several other departments have begun to use the system as their
tracking tool as well. The database is well-supported with great response time and
superb quality of problem resolution. I would highly recommend this database to anyone
who is looking for a web-based real estate tool that is powerful yet highly
cost effective."
Dmitry Dukhan
Director, Corporate Real Estate
CASE Commercial Lease Administration Services,
a woman-owned entity of CASE Commercial Real Estate Partners
"Having managed more than 50 portfolios as a service provider, CASE chose Harbor Flex
as our primary tenant-focused lease administration software for its functionality, flexibility
and ease of use. Harbor Flex enables us to capture typical lease administration information,
create batch payables and receivables, produce payment integration files and create ad hoc reports.
The application also allows our clients to view portfolio statistics, reports and pending
critical dates on one screen at logon. Finally, Lease Harbor's customer service standards
align with CASE's goal to exceed customers' expectations."
Karen Loss
EVP and Principal
Colliers International, Inc.
"As a service provider executive, I am responsible for advising prospects and clients
on matters of database selection. I am also charged with hiring and training lease administration
professionals to work for our team. Lease Harbor's Harbor Flex product is a quality offering - intuitive,
robust and extremely cost-effective. The turnaround time on their support is second to none.
For these reasons, our clients are very satisfied with its capabilities and my team members enjoy
working in the platform. I always recommend Harbor Flex as a solution to a client's lease
administration needs."
Deno P. Emili
Managing Director, Lease Administration & Operations
Employbridge
"Employbridge is a family of Specialty Staffing Companies and have been
using Lease Harbor for over a year now to manage our real estate portfolio of
offices across the United States. After using an outside real estate firm for
approximately a year, we decided to transition the process in house. The
professional and knowledgeable staff at Lease Harbor helped us to transition
our information into Harbor Flex, provided training and we were able to implement
the system along with the payment feature on a very short time frame at a very
reasonable cost. The Support Staff is always very helpful to obtain the answers
we need to solve issues. We are currently looking at the system to track all
our leased equipment as well."
Brenda Brainard
Director, Real Estate and Facilities
eRealty Commercial
"Harbor Flex has proven to be a reliable source for lease administration and
portfolio data management. Its reporting tools and ability to customize to meet
our clients’ specific needs has been an asset to us. We appreciate the fact that
Lease Harbor’s web-based system provided a solution for our national clients as
it allowed for centralization, standardization and a single source. As we approach
the future, we look forward to our continued relationship with Lease Harbor as a
means of remaining innovative in the commercial real estate tenant representation
brokerage field."
Sheri J. Freed
RPA
Global Crossing Development Corp
"To replace our legacy system, Global Crossing researched numerous web-based
lease admin systems. Our in-depth research showed Harbor Flex was used by many
real estate professionals we dealt with and it came highly recommended. We determined
that Harbor Flex was by far the most intuitive system and cost effective vendor.
The migration process and support we received were first rate and our staff was able
to quickly begin utilizing the system. The report options have made running management
reports more accurate and time effective."
Jenn Cowles
Grubb & Ellis
"As one of the world's leading providers of integrated real estate services and
Lease Harbor's first client, Grubb & Ellis has been using the Company's lease administration and
project management software since early 2000. We have watched Lease Harbor manage its
growth, while not losing sight of its core tenets of highly functional software and excellent
technical support. Lease Harbor's consistent client-focused enhancements, ease of use,
and flexibility enable Grubb & Ellis to implement new clients quickly, while seamlessly
managing a vast array of individual client needs. Lease Harbor gives us a powerful lease
administration and project management tool to deliver superior service and value to our
clients, anywhere, anytime."
Steven L. Smith, MCR
Managing Director, Grubb & Ellis Corporate Services
Innovative Mattress Solutions
"Like many quickly growing organizations, we found ourselves struggling to keep up
with our lease summaries in Excel. We also found it difficult to extract the necessary information
for management to make good decisions related to future lease activities as well as future
lease obligations. Harbor Flex has solved all of this and more. The ease of migration was matched
only by the professional and personal attention given by the staff of Lease Harbor.
We will be growing our number of locations by 60% this year and feel very comfortable keeping
up with all our lease information requirements and reporting because of having Harbor Flex
in our tool belt. I personally recommend Harbor Flex to anyone, large or small, who is looking
to gain control of their lease information."
Nathan McBrayer, CPA, CMA, CITP
Chief Financial Officer
Marshall Property Partners
"Marshall Property Partners approach to housing our international portfolio of leases
under our arm of Corporate Property Advisory has been enhanced with the Harbor Flex system.
Acknowledging the geographical limitations of our multinational clients,
the system has allowed for one medium of efficient communication and uniform reporting to be
generated for a company. We believe Harbor Flex is an intuitive and proactive system, by updating
exchange rates which has allowed us to provide reliable financial reporting at a global scale,
through to providing a safety net of prompts for a lease expiry. This in turn makes it an
invaluable tool in age where efficiency, accuracy and accessibility are paramount.
Marshall Property Partners are extremely pleased with the product and ongoing
service that they provide."
James Marshall
Portfolio Solutions Group, LLC
"As a service business exclusively dedicated to real estate administration and accounting,
PSG (www.askpsg.com) often implements and relies upon Harbor Flex for the day-to-day execution of our scope of
work for clients. Having experience with many software applications over the years in this
business, we have found Harbor Flex to be robust, intuitive and an important tool in being
able to provide our services. Lease Harbor has also shown themselves to be a strategic
ally in solving new challenges for clients."
Jeff Tosello
Principal
Resources Global Professionals
"With over 86 leased locations worldwide (and growing), we at Resources Global Professionals
have partnered with Lease Harbor to streamline and organize our real estate lease commitments.
With my travel schedule, the ability to access my lease files via the Internet is worth its
weight in gold. In addition, my Finance Department has fallen in love with Harbor Flex’s
year-end reporting capabilities. Thank you for a great product at a reasonable price."
Rock Macke
Director of Real Estate Operations
Stanley Black & Decker
"We are very pleased with Lease Harbor LLC. We signed the contract and within a
few months had the database fully set up and running, including the payment feature.
The system is much easier to use than our old system so the members of our real estate
team have been doing a great job of keeping their records up-to-date. The technical
support is also very responsive."
Jack Gaylord
Director of Real Estate
Tetra Tech, Inc.
"Tetra Tech, Inc. is one of the top ten engineering companies in the US, with
over 7,500 employees and over 300 facilities worldwide. The nature of our business
is such that our operating units require a nimble and sophisticated corporate real
estate department capable of delivering accurate portfolio management services and
financial analysis upon demand. In response, Tetra Tech converted to
Harbor Flex in 2005. The positive impact of such conversion is evident
in all areas of the corporate real estate arena, from lease administration,
SOX compliance, financial analysis and reporting, to strategic portfolio planning
and transaction management. The conversion process was painless, quick, and accurate
and the web-based platform is an excellent value. In summary, Harbor Flex far
exceeded our expectations and has allowed the CRE department to deliver excellent
service to our internal clients and improve outside vendor relationships by enabling
an expeditious and accurate flow of data."
Julia Campbell
Director, Corporate Real Estate
Time Warner
"As the world's leading media and entertainment company, Time Warner
has many different businesses including interactive services, cable systems,
filmed entertainment, television networks, music and publishing. Lease Harbor has given us a
decentralized system that allows us to administer our leases in real time across those multiple
platforms, while at the same time providing powerful portfolio level roll-up reporting, giving us
the key corporate-wide information we need. Lease Harbor's flexible, reliable and easy-to-use
web-based system has enabled us to efficiently enter our data, verify our key dates and accommodate
our many remote users. It has proved to be a very effective tool for us."
Philip R. Pitruzzello
Vice President, Real Estate Projects
Transwestern Commercial Services
"I have been using software and applications for more years than I care to recount.
I have suffered the misery of dealing with "Help" and "Support" desks of all stripes.
But, in all that time, I had never had a support department contact me first. Until I
used Lease Harbor. A temporary connectivity problem with my company network was frustrating
my efforts to upload massive PDF files to Lease Harbor. At 7:30 pm (yes, at night), I received
an email from Lease Harbor, seeking to help. Unsolicited, they just noticed I was having a
problem and stepped in to help. If any vendor, anywhere, can top that for service, I would
like to hear about it. Thanks Lease Harbor."
Director of Lease Management
U.S. Foodservice, Inc.
"Establishing a real estate portfolio management system seemed like it was
going to be a daunting task. However, Harbor Flex provided U. S. Foodservice with
the tools it needed to quickly and easily centralize and manage its real estate
information - and at a reasonable cost."
Alexander D. "Sandy" Raine
Vice President - Corporate Real Estate
Westcon Group, Inc.
"Westcon is a specialty distributor of networking and communications equipment
for leading technology vendors. With locations throughout the globe, we especially
liked how Harbor Flex could provide us with full international features such as currency
conversions and the ability to report in local currencies and measurements or report
on all locations using the same currency and size measurements. Because Harbor Flex
is web-based, there was no major capital outlay and we were able to quickly set up and
implement the system right out of the box. Harbor Flex provides us with quick and
easy access to critical information allowing us to easily and efficiently manage our
real estate portfolio."
Brian Weisfeld
Senior Vice President, Operations
Whirlpool Corporation
"In early 2001, Whirlpool Corporation, the world's largest
manufacturer of appliances, began looking extensively for a web-based
lease administration system to replace their then current outdated
software platform. Our critical requirements were global user accessibility
(with a short learning curve), ability to track critical dates, international currency
capability, ease in generating reports for senior management, and a payment process
(both U.S. and foreign) that could interface with Whirlpool's accounting system. All
of these needs were met with Lease Harbor. Over the past 6 months,
I have found it to be a well developed system, user friendly, fast
in response time, and very well supported."
Barbara Walker
Lease Administrator
XM Satellite Radio Inc.
"XM Satellite Radio Inc. provides millions of customers with more than 170 digital
channels of choice from coast to coast, including commercial-free music, premier sports,
news, talk radio, comedy, children's and entertainment programming, and the most
advanced traffic and weather information. XM relies on an extensive repeater network to
provide robust reception to our customers, and Harbor Flex enables XM to manage its repeater
leases from conception to expiration and everything in between. Harbor Flex’s Power Reporting
capabilities allow XM to provide complex reports to internal and external parties within
minutes. In addition, Lease Harbor has designed customized reports to assist XM in
achieving Sarbanes-Oxley compliance. I have always been able to rely on Lease Harbor's
support desk for prompt and efficient service. It is a very well thought-out system and
I am confident it will help us for years to come."
Adrienne Morrow
Director, Leasing and Business Operations
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